About Jess
Jessica Thompson (aka Jess) is a training consultant and facilitator focused on small business and leadership development. With a range of first-hand experience, including in non-profits, the legal field, and service-based industries, she is able to customize content based on the unique challenges leaders and small business owners face. She leverages her educational background in the Psychology of Leadership and Women's and Ethnic Studies to curate mindful tools around topics such as communication, inclusivity, and accountability.
Jess is also co-owner and CMO of the electrical company, The Electric Way, and the co-facilitator of Uplift, a local networking group specifically for female business owners and decision-makers. This gives her the advantage of field-testing many of the concepts, tools, and frameworks she teaches through CLA. Many of her sessions are filled with impactful situational stories of her own experience as a leader.
When she's not pouring into her own or her clients' businesses, Jess is passionate about being a mom to her 6 year old son and a supportive law-enforcement wife.
Experience Growth with One-on-One Coaching with Jess
Work with Jess
Get to know Jess
Can you tell us about an impactful book you’ve read and why you liked it or what impact it had on you?
The Go-Giver by Bob Burg reframed the way I approach life and business. The book focuses on basic principles of success that all revolve around vulnerability and generosity. Ultimately, the idea is that the more you give, the more you get. Even though that may feel counterintuitive in business (no one wants to give away things for free), it actually creates a lot of opportunities when you approach everyday life with that mindset. I’ve tried to adopt that concept by giving freely, without the expectation of return, and I’ve found that, when it’s done right, the rewards are always there in the end. To give a simple example, our electricians often won’t charge for a service call that lasts less than 15 minutes. Most other companies would charge a dispatch fee or a one-hour minimum charge (which we technically have a policy for as well), but our mindset is that we are building trust in a customer relationship that will far out-weigh the one hour cost of our time. Sometimes, we never hear from those people again, but other times, those instances become the beginning of a loyal customer who not only uses us for all their electrical services, but refers countless new customers our way. That’s really what the Go-Giver is all about: trusting that the good you put out, comes back ten-fold.