Manager vs. Leader: leaders care about their people

It’s Tactical Tuesday!

Here is the Thought, Tip, and Tool of the week...

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The Thought

Did you know... A study by Gallup found that 70% of employee engagement is directly influenced by their manager or leader. Managers who focus solely on tasks and results miss the opportunity to connect with their people, which often leads to burnout and turnover. Leaders, however, prioritize relationships—and the results follow naturally.

“Take care of your people, and they’ll take care of the numbers.” – Simon Sinek

Focusing on people first creates a ripple effect: engaged employees are more productive, innovative, and loyal.

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The Tip

Remember to… Ask meaningful, people-centered questions (I call these 3-layer spark questions) in your next one-on-one, such as:

  • How are you feeling about your workload right now?
  • Is there anything outside of work that’s impacting you?
  • What’s one thing I can do to better support you?

By shifting from a task-focused to a people-focused conversation, you’ll show genuine care and foster stronger connections. This small shift can transform how your team perceives you as a leader.

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The Tool

Short Video: Manager vs. Leader: Where managers care about results, Leaders care about their people, which in turn lead to results.

Managers drive performance through processes; leaders achieve results by prioritizing people. Watch this video to learn how empathizing with your team in unexpected moments can build trust, loyalty, and, ultimately, stronger results.

Watch now on TikTok

Watch now on LinkedIn

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Leadership Question of the week…

Here is the top question this week from our 101 Leadership Questions download. Don’t have this download? Get instant access here.

❓What recognition or rewards are most meaningful to you?
❓How do you like to be acknowledged for your efforts?
❓Are there particular achievements that you feel have gone unrecognized?

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Activity of the week…

Here is the top activity this week from our 52 Team Meeting Activity Cards. Don’t have these download? Get your physical copy here OR a printable version as part of the Complete Leader Package.

Watch the activity description of “The Best Day Ever

 

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Thank you again for leading!

-Dwight & Jess

P.S. We recently launched our COMPLETE LEADER Package. It includes 200+ leadership questions, 52 printable team meeting activity cards, 10 meeting agendas, exclusive videos, plus our popular COMPLETE LEADER Playbook. View more here and get instant access. (Use code LEADER10 for 10% off)

🚨 Pre-order now available for these 52 Activity Cards w Box. 250 available - ships in the next week. Grab them today.

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Thank you for leading out there and making an impact. We’re here to help when the time comes.

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